Relationships are a dying breed…
I love the internet. We love the internet.
We love the things it has done for us, the ability to talk across the globe, buy stuff from anywhere the world and ship it to anywhere in the world for less than the thing was in the shop up the road.
Whilst we talk about information overload, I’m not sure anyone knows exactly what that means. We do have an in built filter, to weed out the dross that appears in our own internal inbox and yet I’ve a horrible feeling something is going wrong. Part of my concern is that we are contactable 24x7… you can look me up on twitter, linkedin, here even and comment, ask a question or generally ‘reach out’ (I know so American, can’t help myself) and some of you expect a response immediately.
Sometimes you get it and sometimes you don’t. Because despite being available approximately 18 hours a day in some shape or form it is not always enough. As I sit and write here (on a train again rail fans) I have two iphone’s, an ipad and this laptop. All are connected. All are receiving slightly different pieces of information, slightly different inputs and outputs. Most of it from someone, someone a bit like you.
Recruitment is all about the relationship, good people know good people etc. and throughout my career I have managed and maintained what I help are solid, useful connections with people. I get to know them, they get to know me and when I hear about something I make that connection. When I have nothing to tell them, I keep in touch to see how they are. This sounds both obvious and simple and yet this most basic element of recruitment is being eroded.
We ask more of recruiters, more of our connections and expect everyone to just get it. This means that it’s ok that I stop talking to you, that I only talk when I have a role to share with you and that my role in that ‘process’ is get you transacted as quickly as possible. I’m no Jerry Maguire but this doesn’t feel quite right.
What we need to do is evolve the standard recruiter response. Some of it can be delivered through tools or an app, or maybe by an old school rolodex. But some of it can’t. It’s about the personal engagement, that thing that when it works feels good and when it doesn’t well, just feels wrong.
Have recruiters lost their way?
Rather than enabling what we do, has the technology actually got in the way?